𝑂𝑛 𝐴𝑢𝑔𝑢𝑠𝑡 22, 2024, 𝑡ℎ𝑒 "𝐸𝑥𝑝𝑙𝑜𝑟𝑒 𝐴𝑟𝑡𝑖𝑓𝑖𝑐𝑖𝑎𝑙 𝐼𝑛𝑡𝑒𝑙𝑙𝑖𝑔𝑒𝑛𝑐𝑒 - 𝐿𝑒𝑎𝑑𝑖𝑛𝑔 𝑡ℎ𝑒 𝐹𝑢𝑡𝑢𝑟𝑒" 𝑒𝑣𝑒𝑛𝑡, 𝑜𝑟𝑔𝑎𝑛𝑖𝑧𝑒𝑑 𝑏𝑦 𝑡ℎ𝑒 24/7 𝑜𝑛𝑙𝑖𝑛𝑒 ℎ𝑒𝑎𝑙𝑡ℎ 𝑐𝑎𝑟𝑒 𝑎𝑝𝑝 IVIE - Bác sĩ ơi 𝑎𝑛𝑑 𝐵𝑟𝑖𝑡𝑖𝑠ℎ 𝑈𝑛𝑖𝑣𝑒𝑟𝑠𝑖𝑡𝑦 𝑉𝑖𝑒𝑡𝑛𝑎𝑚 (𝐵𝑈𝑉), 𝑤𝑎𝑠 𝑎 𝑟𝑒𝑠𝑜𝑢𝑛𝑑𝑖𝑛𝑔 𝑠𝑢𝑐𝑐𝑒𝑠𝑠. 𝐼𝑡 𝑤𝑎𝑠 𝑎𝑛 𝑒𝑥𝑐𝑖𝑡𝑖𝑛𝑔 𝑑𝑎𝑦 𝑓𝑖𝑙𝑙𝑒𝑑 𝑤𝑖𝑡ℎ 𝑖𝑛𝑛𝑜𝑣𝑎𝑡𝑖𝑜𝑛, 𝑘𝑛𝑜𝑤𝑙𝑒𝑑𝑔𝑒-𝑠ℎ𝑎𝑟𝑖𝑛𝑔, 𝑎𝑛𝑑 𝑚𝑒𝑎𝑛𝑖𝑛𝑔𝑓𝑢𝑙 𝑐𝑜𝑛𝑛𝑒𝑐𝑡𝑖𝑜𝑛𝑠.

The healthcare industry is witnessing a transformative phase with the integration of cutting-edge technologies like Artificial Intelligence (AI) and Blockchain. Here are the latest updates:

“The year 2023 was a turning point for artificial intelligence (AI). Machine learning models and AI tools have steadily grown since the concept was first introduced, but this year was the first time generative AI tools became widely available to businesses and consumers” David B. Snow, Jr., Chairman and CEO of Cedar Gate Technologies Source: Forbes

Healthcare organizations have tapped some artificial intelligence capabilities for several years. Predictive analytics, machine learning, image recognition, natural language processing — all of these are versions of AI, sometimes referred to as “narrow” AI.

Google has unveiled MedLM, a collection of foundation models tailored for the healthcare industry, making it available to selected Google Cloud customers in the United States via the Vertex AI platform.

Customer support is one of the most important aspects of any business, as it directly affects customer satisfaction, loyalty, and retention. However, providing high-quality customer support can be challenging, especially in the era of digital transformation and increasing customer expectations. Customers demand fast, personalized, and consistent service across multiple channels and platforms, and they are not willing to wait long or tolerate poor service.