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iViVi: A Healthcare Assistant AI Chatbot Solution by ISOFH

21 Nov, 2023

In November, ISOFH began launching the iViVi Medical Support AI chatbot solution to support medical staff during the medical examination and treatment process. iViVi is directly integrated into ISOFH products, interacting automatically with users in the natural language under the message interface. Immediate goals, iViVi will focus on supporting medical staff with instructions on how to use the software and looking up drug interactions.

iViVi has the ability to interact with users in natural language, so it is easy to grasp and understand the user's meaning.

For example, users can ask different questions such as:

+ How to change clinic for the patient

+ Please guide me on how to change the clinic for the examination service.

+ How to change rooms for examination services

iViVi will understand the meaning of the question and respond to the user.

Corresponding to a question, iViVi is built with a script that can randomly answer in different ways with the same meaning.

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